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Account Management

Language: English

Instructors: HandE Learning


10% Cashback as HandE Coins

Why this course?



This course is designed to provide learners with the knowledge and skills to effectively manage client accounts and build strong, lasting relationships with clients. The course covers key concepts such as account planning, relationship management, and communication strategies.

Key Highlights:

  • Learn how to develop effective account plans
  • Discover strategies for building strong client relationships
  • Explore best practices for managing client communication

What you will learn:

  • Develop Account Plans
    Learn how to develop comprehensive account plans that align with client objectives and business goals.
  • Manage Client Relationships
    Discover strategies for building and maintaining strong, lasting relationships with clients.
  • Effective Communication Strategies
    Explore best practices for communicating with clients and managing client expectations.




  1. Key Account Management Introduction
  2. Identifying Customers 
  3. The hierarchy of Key relationship
  4. Contact Mapping
  5.  Developing Key Relationship
  6. Relationship building strategies
  7. The buyer perspective
  8. The purchasing context
  9. Balance of power 
  10. Key account profitability
  11. Key Account Analysis
  12. Planning for key accounts
  13. Key Account Plan
  14. Organization for key Management
  15. Relationship Management

Course Curriculum

How to Use

After successful purchase, this item would be added to your courses.You can access your courses in the following ways :

  • From the computer, you can access your courses after successful login
  • For other devices, you can access your library using this web app through browser of your device.


Best Curriculum

Structured Content

Live Example

App and Web Access

Best Instructors



Live Session or Workshop | Customized Session | Assessment | Placement

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