Why this course?

Description

Description:

Gain real-world experience in customer support as an intern with this course focusing on developing essential skills in communication, problem-solving, and customer service.

Key Highlights:

• Hands-on experience in handling customer queries and issues
• Opportunity to work closely with experienced customer support professionals
• Enhancing communication and interpersonal skills

What you will learn:

• Effective Communication Skills
  Master the art of clear and concise communication to assist customers efficiently.
• Problem-Solving Techniques
  Learn strategies to analyze and resolve various customer issues effectively.
• Customer Relationship Management
  Understand the importance of building strong relationships with customers for business success.

HandE Learning is the largest Management and Degree Subject based E-learning institute of India with 200,000 students offers most comprehensive and practical internship programmes across more than 20 subjects in 100 plus topics or concepts. 

Collegiate Internship is the most Practical and Experiential Learning based programme includes complete subject learning, assignments and projects in different degree subjects, management and job function-based topics. This follows the complete guideline of UGC and NEP 2020 applicable to all the colleges and institutions across India. 

Collegiate is an IPO (Internship providing org) offers complete Internship for Undergraduate students in Online and Offline mode through various digital and tech labs in actual work situations in on-site experiential learning for real industry and research project in various subject for advance learning with application

1.The Internship is in actual work environment or digital/tech labs with outcome based learning and actual industry projects/assignments

2.Professional development through special sessions, exposure to digital and physical work environment through labs and industry environment

3. Complete exposure to research aptitude by sharpening knowledge enhancement, analyzing, documentation, reporting and presenting. Exposure to emerging technologies in AI, ML, Analytics, digital tools

4.Entrepreneurial capabilities development by providing exposure and knowledge on how an organisation and business runs and required capabilities or functions to manage that.

The following structure for Internship would be followed

Mentors and Supervisors would be allocated
Mentors would be experienced people like research scientists, academicians, industry professionals, entrepreneurs and other experts, etc
All projects would be individual or few group projects
Internship would be linked to the outcomes of value-added/skill- development/ability enhancement.

Check: https://www.collegiate.info/ | https://www.collegiate.info/subjects

All the Internships and Experience certificates would be done under different Brands and Logos (Consulting services, Business School, EdTech, Publishing, Studio, Analytics Org, Research Lab etc.) to work in executable and real-world projects with specific outcomes under an experienced mentor.

Requirements:  

• Currently pursuing or recently completed a degree in the related field.
• Strong writing and communication skills, understating of MS Office & digital tools.
• Ability to work independently and collaborate effectively in a team environm

 

Assignment 1: Marketing Strategies and Planning
Objective: To assess students' understanding of Marketing strategies and planning according to present situation. 

Project: "Unified Growth Strategy: Marketing & Sales 2024" 
Objective: The "Unified Growth Strategy: Marketing & Sales 2024" project likely focuses on aligning and optimizing marketing and sales efforts to achieve cohesive growth objectives. Creating a unified strategy that aligns marketing and sales efforts towards common goals, ensuring that both teams work towards the same objectives and understand each other’s roles and contributions.

Assignment 2: Advanced Marketing and Sales Techniques
Objective: Advanced marketing and sales techniques aim to leverage sophisticated strategies and technologies to enhance performance, drive growth, and improve customer engagement. 

Project: "End-to-End Sales and Marketing Strategy" 
Objective: An "End-to-End Sales and Marketing Strategy" aims to create a seamless and integrated approach to drive business growth through all stages of the customer journey, from initial contact to post-purchase support.