Why this course?

Description

Description

Take the next step in your career! Whether you’re an up-and-coming professional, an experienced executive, aspiring manager, budding Professional. This course is an opportunity to sharpen your Administrative Management capabilities, increase your efficiency for professional growth and make a positive and lasting impact in the business or organization.

With this course as your guide, you learn how to:   

• All the basic functions and skills required administrative management. Introduction to Administrative Management
• Transform Communication Skills. Office Technology and Management. Organizational Skills.. Financial and HR Support
• Get access to recommended templates and formats for the detail’s information related to administrative management.

• Learn useful case studies, understanding Interpersonal and Leadership Skills Advanced Administrative Management, Practical Applications and Career Development, with useful forms and frameworks
• Invest in yourself today and reap the benefits for years to come  

The Frameworks of the Course 

• Administrative Management which will cover Role and Responsibilities of an Admin Executive, Overview of administrative functions Importance in organizational efficiency, Key responsibilities and skills. Office Etiquette and Professionalism. Professional behaviour and communication, Dress code and personal presentation, Time management and punctuality. Basic Computer Skills, Introduction to operating systems, File management and organization, Basic troubleshooting.

• Communication Skills. Verbal Communication, Effective speaking and listening skills, Telephone etiquette, Handling difficult conversations. Written Communication, writing clear and concise emails, Memo and letter writing, Documentation and reporting. Non-Verbal Communication, understanding body language, Active listening techniques, Building rapport with colleagues and clients Office Technology and Management. Office Equipment, using office equipment (printers, scanners, fax machines), Maintenance and troubleshooting, Managing office supplies and inventory. Office Software, Introduction to office software (Microsoft Office Suite, Google Workspace), Advanced features of word processing and spreadsheets, Creating presentations.
• The course includes multiple Case studies, resources like formats-templates-worksheets-reading materials, quizzes, self-assessment, film study and assignments to nurture and upgrade your administrative management in details.   

Course Content:

Part 1

• Module 1: Introduction to Administrative Management
• Module 2: Communication Skills
• Module 3: Office Technology and Management
• Module 4: Organizational Skills
• Module 5: Financial and HR Support
• Module 6: Interpersonal and Leadership Skills
• Module 7: Advanced Administrative Management
• Module 8: Practical Applications and Career Development

Part 2

• Assignment 1: Organizational Skills
• Project: Organizational Skills Empowerment Program
• Assignment 2: Interpersonal and Leadership Skills             
• Project: Influence and Leadership Development Program